Hastings Direct Insurance 4.27.2

Welcome to the new Hastings Direct app, which offers a range of features to simplify the management of your car insurance. Within the app, you can access your policy details, insurance documents, contact numbers, claims tips, and our live chat service – all securely stored for convenient use anytime, anywhere.

Whether you need to manage your policy, seek assistance for a breakdown, or file a claim, the app provides quick and efficient support.

Manage Your Policy:

• Access important information about your Hastings Direct, Premier, Essentials, and YouDrive policies with one click. Find your policy number, coverage details, excesses, and renewal date* easily.
• Easily update your car, address, or add a new driver with a few simple steps*.
• Keep all your key documents in one place accessible 24/7* to avoid rummaging through paperwork.
• Engage with our customer service team using the live chat feature during call center hours.
• View all your car, home, van, and bike policies in one unified location.
• Enhance security by switching to Fingerprint Authentication or a 6-digit pin to avoid password-related issues.
• Customize security features as per your preference and review our privacy policy for added safety.

Breakdown Assistance:

• Instantly connect directly to your breakdown provider with just a tap on the "click to call" feature when you're in need. Get the assistance you require swiftly when it matters most.

Claims:

• Easily register a claim using the app's intuitive interface.
• If you have any queries regarding an existing claim, our app will help you find the necessary information.
• Effortlessly send important claim-related documents or information to our team via email.

We are constantly working on releasing new and exciting functionalities to enhance your convenience. To stay updated, make sure to keep your app regularly updated. If you have any suggestions on how we can improve the app or require technical support, please feel free to email us at mobileappsupport@hastingsdirect.com.

Disclaimer:

Minimum Hastings Direct app requirements:

• Smartphones with Android 6.0 Marshmallow or newer (tablets are not supported).
• The phone must not have been previously or currently rooted** (rooting grants unrestricted access to phone files).

*Customers with policies beginning with 'H' will be automatically redirected to our mobile website for policy viewing or changes.

**Rooting is a process that allows users to gain administrative control of their device, removing all restrictions.

Hastings Insurance Services Limited, trading as Hastings Direct, is authorized and regulated by the Financial Conduct Authority (register number 311492).